Verzendbeleid

All Vintemod orders are shipped from the Netherlands.

Order Processing

Orders are prepared and dispatched during business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

During busy periods, collection launches, holidays or special events, processing may take slightly longer. If there is an unexpected delay with your order, we will contact you.

Shipping Within the Netherlands

We ship throughout the Netherlands. Available shipping methods, delivery estimates and shipping costs are shown at checkout before you complete your order.

European Union Shipping

We ship to selected destinations throughout the European Union.

EU orders over €120 qualify for free standard shipping.

For orders below this amount, the applicable shipping rate will be displayed at checkout.

Delivery times depend on the destination and carrier and will be shown or estimated during checkout.

International Shipping

We also ship to selected destinations outside the European Union. Available destinations and shipping rates are calculated at checkout.

Please note that orders shipped outside the European Union may be subject to customs duties, import taxes or other local charges imposed by the destination country. These charges are not included in the product or shipping price unless explicitly stated at checkout and are the responsibility of the customer.

Customs procedures may also cause delays that are outside Vintemod's control.

Tracking Your Order

When tracking is available, you will receive your tracking details by email once your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Delivery Delays

Delivery dates shown at checkout or provided by the carrier are estimates unless explicitly stated otherwise.

If your parcel is significantly delayed, please contact us at contact@vintemod.com and we will help investigate the shipment.

Your statutory consumer rights regarding delivery remain unaffected. Under EU consumer rules, where no different delivery time has been agreed, goods should generally be delivered within 30 days.

Incorrect or Incomplete Address

Please make sure your delivery address is correct before completing your order.

If you notice an error after placing your order, contact us as soon as possible at contact@vintemod.com. We will try to update the address before dispatch, but we cannot guarantee changes once the parcel has been handed to the carrier.

Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by applicable law.

Damaged or Missing Parcels

If your order arrives damaged, or if you believe your parcel has been lost in transit, please contact us at contact@vintemod.com with your order number and, where relevant, photographs of the parcel and item.

Vintemod remains responsible for goods until they are delivered to you as required by applicable consumer law.

Returns

If you would like to return an item, please see our Return & Refund Policy for full instructions and conditions.

Customers in the European Union have a statutory 14-day right of withdrawal for most online purchases, subject to applicable exceptions.

Questions

For shipping questions, contact:

Vintemod Clothing
Conradwerf 213
1505 KB Zaandam
Netherlands

Email: contact@vintemod.com